How we can help
We provide human factors based solutions for organisations that seek to improve individual and team performance. Human factors considers human performance limitations and how humans operate within complex systems. It does so with the aim of improving productivity and system efficiency, and to reduce the rate of error.
Human Factors has been introduced into the Quality Management System (QMS) framework through ISO 9001:2015. Similarly it is in AS9100D (QMS for the aerospace industry which incorporates ISO 9001, but with additional requirements for quality and safety); and is in AS9110C (based on AS9100 but with extra requirements for the aviation maintenance sector).
While human performance issues are relevant to all types of operations, it is particularly important in industries where errors are closely tied with safety outcomes (such as the aviation, healthcare and mining industries).
Read more about our human factors training and consulting services.
“The definition of insanity is doing the same thing over and over again, but expecting different results.”
— Albert Einstein
Our history
We have been providing tailored training solutions and consulting services for our clients since 2007.
Where do we work?
We are located in Melbourne, Victoria, but travel across Australia to work with our clients