Consulting
We consult on a variety of system issues including: rostering issues (relating to fatigue); task/shift handovers; workload management; cultural issues; incident analysis; communication enhancements; threat identification and management strategies.
Training
Our HF courses are designed in consultation with our clients, so that we can meet each organisation’s particular needs. The program is customised to your operations in order to optimise training effectiveness and value. We provide both introductory and recurrent training courses.
Some examples of topics include (but are not limited to):
- Introduction to Human Factors & CRM (Crew/Clinical Resource Management)
- Threat & Error Management (TEM)
- Resilience in the Workplace
- Communication – including Assertiveness & Emergency Language
- Decision Making Skills and Problem Solving
- Workload Management
- Culture
- Fatigue & Fatigue Management
- Leadership
- Teamwork Skills & Crew Co-ordination
- Situational Awareness
- Automation
- Controlled Flight Into Terrain
- Aeronautical Awareness Training
- Weather Threats
- Emergency Responses
- Shift Handover
- Professional Performance